I hear many complaints on TV, Facebook and on Twitter about patients who have had slow or bad service at our local hospital emergency wards.
I have a long time friend who had a bad fall on ice and broke her arm and elbow. It required surgery and a metal plate about ten years ago. She started getting pain recently and visits a friend at Dr. Al Hogg Pavilion next to Peace Arch Hospital. As she drove into the parking lot and being in pain thought she should see an ER doctor.
The wait at the E R at Peace Arch was not long and the Dr. said "you need immediate surgery". She was No. 3 and was taken up to the OR that evening. Two metal plates were in her arm and they were no longer needed and giving her the pain. They were both taken out. They kept her overnight in a proper hospital room. She got excellent care and was released the next afternoon.
Nice to hear Fraser Health getting a good review from a very appreciative patient!
